Crucial Conversations: Tools for Talking When Stakes are High

by mrbooks on March 2, 2010

  • ISBN13: 9780071401944
  • Condition: NEW
  • Notes: Brand New from Publisher. No Remainder Mark.

DescriptionForeword produced by Stephen R. Covey, author of The 7 Habits of Highly Effective People A PAPERBACK ORIGINAL “Most books make promises. It will. These forces have helped not only to change the culture of our society, but also new techniques for working together in a way that allows us to win the largest contract in the history of our industry. “- Dain M. Hancock, president of Lockheed Martin Aeronautics A powerful seven-step approach to dealing with difficult conversations with confidence and competence “critical” conversations are interpersonal exchanges at work or at home that we are afraid, but you know that we can not be avoided. How can you say what needs to be said, avoiding a confrontation with a boss, child or partner relationship? Crucial Conversations offers readers a proven seven-point strategy in order to pay their goals in all those emotionally, psychologically or legally situations arising in achieving their career. . . More>>

Crucial Conversations: Tools for Talking When Stakes are High

{ 5 comments… read them below or add one }

Anonymous March 2, 2010 at 7:06 am

I think this book is a very goog book, but I suggest you not buy directly from their website. It seems they are beginning to sell over the Internet, and not good, service, logistics and policy in the event of problems Rating: 1 / 5

Linda Betts March 2, 2010 at 9:12 am

I paid for the book, but then received a message saying they have not in stock and could not. It was very boring, they should not appear, if this is the case. The money was refunded after a certain time, but it makes me hesitate to buy online on this page again. Rating: 1 / 5

Rolleen K. McIlwrath March 2, 2010 at 10:58 am

I AM HAPPY with the book. . . But dissatisfied with the service. I was contacted by a supervisor that my order is not my address as “undeliverable” and would come to me, but informed I could CONTROL AND THE NEW DON My intention would be sent to the recipient … WELL. . . The book was to me and SO BENEFICIARY I make to the effort to ship it back. Amazon. . . . I DO NOT think it was a very honest answer me that it IS NOT AND REACH would say, be arrested SHIPPING DEPT. IT WAS UNDELIEVERABLE. . . What happened. . So I cheated. . . . . Amazon has always been my choice of books, but I am now known FOR SWITCHING Barnes and Noble. . . . Roller McIlwrath Rating: 5 / 5

Mr_Joe March 2, 2010 at 11:40 am

Self-help nonsense! Some of the tricks in the book is common sense. But other parties, and suggestions in this book is not properly used, quite the opposite of common sense and should be used with so much care, it may not be possible to use in the real world. You can lower right dangerous. If you are not independently wealthy and can afford it, a job or two, friends, and maybe even lose an important person reading this book. Others, who need a meaning for themselves in this book not really for everyone. Rating: 1 / 5

Gerald F. Kelly March 2, 2010 at 1:54 pm

What a terrible title! Almost a parody of involuntary support for such enterprises, with catchy acronyms, a process (such as training, which is sold by the authors, of course), self-important diagrams and a little more spread nuggets “situational.” It is sad that the companies believe that this funding must quacks ilk. Rating: 1 / 5

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